Service is not our moto its our business
Dear Valued Customer-
Welcome to your new home! The builder of your home chose Absolute Comfort Heating and Air Conditioning, LLC to install the heating and air in your new home because of our excellent standard of work and customer service following the installation. The following are a few items that you need to know regarding your new Carrier equipment in your home:
-Filter sizes are 16x25x4 specialty deluxe filters designed to keep the system clean and help deter dust in your home. These filters may be purchased through our office by the case which includes 6 filters for $105.00 with free delivery to your door. Filter changes are recommended every 2 ½ - 3 months to maintain proper function of your system. During the first month after you move in we recommend changing the filters because of the sheetrock dust that builds up during construction. Sheetrock dust is hard to see on the white filter and you’ll need to ensure there is no sheetrock dust left in the filters.
-Your home comes with a 1 year labor warranty provided by us and a 5 year parts warranty provided by Carrier. An extended 10 year parts warranty is available with registration of your new equipment through Carrier which our office will gladly take care of for you if you provide us with your contact information within 90 days of closing. Inquire about our preventive maintenance program when you call!
-If your air conditioners was installed during the winter months, the air conditioners were not charged. It must be at least 70 degrees outside in order to properly charge air conditioners. Once spring arrives, please call our office for scheduling and a technician will take care of this for you. Please know that when you start your heaters for the first time there will be a slight burning smell emitted that will last for a few cycles which is normal.
Thank you for your purchase and we look forward to serving your heating and air conditioning needs in the future.
Jeff Whitehorn & Ed Taylor
Owners – Absolute Comfort HVAC, LLC